API Errors

Common API errors and how to resolve them

The following table lists common API errors you might encounter:

Error Code	Message	Cause	Solution
401	Authentication failed	Your authentication credentials are incorrect or your W&B project entity and/or name are incorrect.	Ensure you’re using the correct API key and that your W&B project name and entity are correct.
402	You exceeded your current quota, please check your plan and billing details	Out of credits or reached monthly spending cap.	Get more credits or increase your limits. For more information, see Usage information and limits.
403	Country, region, or territory not supported	Accessing the API from an unsupported location.	Please see Geographic restrictions
403	The inference gateway is not enabled for your organization	Your organization doesn’t have the inference gateway enabled, which is required to use W&B Inference.	Contact your W&B administrator to enable the inference gateway for your organization, or reach out to W&B support for assistance.
429	Concurrency limit reached for requests	Too many concurrent requests.	Reduce the number of concurrent requests or increase your limits. For more information, see Usage information and limits.
500	The server had an error while processing your request	Internal server error.	Retry after a brief wait and contact support if it persists.
503	The engine is currently overloaded, please try again later	Server is experiencing high traffic.	Retry your request after a short delay.